Manage Organisation Co-branding

bhavik.patel@oneadvanced.com Updated by bhavik.patel@oneadvanced.com

Overview

Organisation-level co-branding allows Customer Admins to upload and manage their organisation’s logo. By adding an organisation logo, Customer Admins can ensure users see familiar branding after they sign in and in key communications, such as welcome emails. This creates a more recognisable and trusted experience for users while still using the shared OneAdvanced platform.

Who Can Manage Co-Branding?

Only users with the Customer Admin role can:

  1. Add or update an organisation logo
  2. Remove an organisation logo
  3. View the Co-branding settings
Organisation co-branding can be managed only from apps.oneadvanced.com

Where Does the Co-Branding Logo Appear?

Once configured, the organisation logo is displayed in:

  1. Post-login experience
    1. In the Rails menu, beside the OneAdvanced chevron
  1. Welcome email
    1. Logo is displayed on welcome email when a new user is created.
  1. Step 1: Sign in as Customer Admin
  2. Step 2: Navigate to Organisation Manager
    1. Select the required organisation
    2. Open the Co-branding tab
  3. Step 3: Upload the Logo
    1. Upload your organisation logo
    2. Recommended format: PNG or SVGLogo Requirements

  • Maximum file size: 50 KB
  • Recommended formats: PNG or SVG
  • Primary logo: Used on light backgrounds
  • Secondary logo (optional): Used on dark backgrounds if the primary logo is not clearly visible
  • Alt text provides a text description of the logo for screen readers, supporting accessibility standards.
    • This field is mandatory
    • Enter a short, meaningful description of your organisation’s logo
Adding, updating, or deleting a co-branding logo may take up to 10 minutes to take effect across

After adding the logo and alt text, the Customer Admin must update the organisation to save the changes.

Disable Co-branding

Hides organisation logos without deleting uploaded logos.

How did we do?

Creating and managing users

Onboarding new users with welcome emails

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