Identity
Admins
Federated authentication
Making sure your users only use federated single sign-on to authenticate
Federating Advanced Single Sign-On to Azure Active Directory
How to add or replace an x509 certificate for Azure Active Directory federations
Configuring multi-factor authentication (MFA)
Identity and MFA FAQs for admins
Password policy
Resetting passwords
User roles and permissions
Creating and managing users
Onboarding new users with welcome emails
Adding custom content to welcome emails
Creating and managing custom scopes
Add Login URLs to your Organisation
MFA - mandatory for Admins
Unlock user account
Setting up a SAML Client
An Introduction to Multi-Factor Authentication & Single Sign-On
Identity and MFA FAQs
OneAdvanced Single Sign-on login process when using an authenticator app
OneAdvanced Single Sign-on login process when using email for authentication
OneAdvanced Single Sign-on login process for federated accounts
OneAdvanced Identity login using username
User Journey for EasyPass (Passkeys)
Security questions
How to help keep your OneAdvanced account safe and secure
Integrations
OneAdvanced AI
Getting started
Introducing OneAdvanced AI
How does OneAdvanced AI work?
Benefits of using OneAdvanced AI
Limitations of using OneAdvanced AI
Definition of terms
Prompts
Getting started with prompts in OneAdvanced AI
Prompt engineering
Avoiding Common Pitfalls and Errors
Using prompts in OneAdvanced AI
Using OneAdvanced AI to summarise a document
Using OneAdvanced AI to simplify information
Using OneAdvanced AI to compare documents
Using OneAdvanced AI to create visuals using data
Private Spaces
Administration
FAQs
Platform
Helpful how-to guides
How To - Add a Spreadsheet or Chart to your Desk
How To - Add Youtube Videos to a Desk
How To - Add a Spotify Playlist to a Desk
How To - Add Microsoft Stream Videos to a Desk
How to stop unwanted time-outs
Admin
Desks
Applets
Applets Overview
Advanced Financials Applets
Setting up Advanced Financials Applets
Advanced HR Applets
Clear Review Applets
Contract Management Applets
Countdown Applet
Desk Notes Applet
iFrame Applet
My Link/Links Applet
RSS Feed Applet
Ideas Applets
Tasks
Data Platform
Contents
- All topics
- Identity
- OneAdvanced Identity login using username
OneAdvanced Identity login using username
Overview
OneAdvanced Identity now supports username-based login, allowing admins to create users without requiring an email address. This feature is controlled by the 'Allow user without email' setting in the Organisation Module. When enabled, user accounts can be created without email address and they can log in using their assigned username instead of an email address.
Enabling username based login
- Navigate to Organisation Module.
- Enable the setting 'Allow users without email' for the organisation under 'Authentication' tab.
- Create users with or without an email address and assign a username for login.

Initial login process for non-federated users
If a user is not a federated user and needs to log in with a username, an admin must set up their account as follows:
- Create the user with a username.
- Set a temporary password and enable 'Reset password at next login'.

- Communicate the temporary password to the user securely.
- The user logs in using their username and temporary password.
- At this stage, the user is also directed to use authenticator app-based Multi-Factor Authentication (MFA) to secure their account.
- Upon first login, the user will be prompted to change their password.
- For all subsequent logins, users will be required to login using MFA and their new password.
Resetting password for username based login
If a user forgets their password, the reset process requires assistance from an admin:
- The user must contact an admin for a password reset.
- The admin updates the password in user account and provides a new temporary password.
- The admin enables 'Reset password at next login'.
- The user logs in with the temporary password and is mandated to update it once more.