Managing User Licensing

Mohammed Jamal Updated by Mohammed Jamal

To manage user licenses, you must have Customer Administrator permissions.

This article will show you how to manage user licenses.

A user license typically refers to the agreement that governs the use of a software application, system, or service by an individual user. It outlines the terms and conditions under which the user is allowed to access, use, and benefit from the product or service. In the context of OneAdvanced AI, a user license would likely cover the terms and conditions of using our software.

To manage your user licenses:

  1. Navigate to https://myworkplace.oneadvanced.com.

  1. From the Apps side menu, select System Settings.

  1. Then select Licenses.

You will find OneAdvanced AI listed within the Licenses table, and the license Quantity available to use in your organisation.

  1. For OneAdvanced AI, select View on the right-hand side in the Actions column.

You will find the details of the license and any users within your organisation who are already licensed.

If you are a new customer, it is likely only a single user is licensed (i.e. the System Administrator).
  1. Select Add User in the top right-hand corner to start allocating licenses to your users.

  1. Enter the name of the user you wish to license and select them from the drop-down.

  1. After the user is selected, you can add more by typing another name and selecting them.
Up to 10 users can be selected.

  1. Once you are happy with the list of users, select Save to allocate the licenses. The users will now show on the 'Licenses' overview screen.

To remove the license from a user, select Delete (the trash icon) in the Actions column of the Managing User section of the 'Licenses' overview screen.

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