Security questions
Updated
by Katy Harrison
Security questions and answers are used for self-service password recovery if you're using email authentication to confirm who you are.
Security questions aren't used as an authentication method during login.
Choosing security answers
You can strengthen your security answers by following these tips:
Easy to remember, difficult to guess
It is important to choose questions that are easy for you to remember but difficult for others to guess or find online.
Unique answers
Avoid using the same security questions for multiple accounts, as this can make it easier for hackers to gain access to multiple accounts if they can answer the same security questions.
Don't use fake answers
37% of people intentionally provide false answers to their questions. Because people choose the same false answers, this tactic actually increase the likelihood that an attacker can guess your answers.
Best practices we follow to protect security questions
Predefined questions
We've compiled a list of strong, unique security questions that you can choose from. This helps ensure the answers provided are difficult for hackers to answer and reduce the risk of account takeover.
Case Sensitive
We consider security answers case-sensitive. Ensure that your responses exactly match the case you set during setup.
