Identity
Admins
Federated authentication
Making sure your users only use federated single sign-on to authenticate
Federating Advanced Single Sign-On to Azure Active Directory
How to add or replace an x509 certificate for Azure Active Directory federations
Configuring multi-factor authentication (MFA)
Identity and MFA FAQs for admins
Password policy
Resetting passwords
User roles and permissions
Creating and managing users
Onboarding new users with welcome emails
Add Login URLs to your Organisation
MFA - mandatory for Admins
Unlock user account
An Introduction to Multi-Factor Authentication & Single Sign-On
Identity and MFA FAQs
OneAdvanced Single Sign-on login process when using an authenticator app
OneAdvanced Single Sign-on login process when using email for authentication
OneAdvanced Single Sign-on login process for federated accounts
OneAdvanced Identity login using username
Security questions
How to help keep your OneAdvanced account safe and secure
Integrations
OneAdvanced AI
Customer Experience and Support
Design UI and UX
Executive Leadership
Finance
IT/Infrastructure
Legal and Compliance
Marketing
People Experience/HR
Product Engineering and Development
Product Management
Product Marketing
Revenue Enablement and Operations
Sales
Solutions
MyWorkplace
Helpful how-to guides
How To - Add a Spreadsheet or Chart to your Desk
How To - Add Youtube Videos to a Desk
How To - Add a Spotify Playlist to a Desk
How To - Add Microsoft Stream Videos to a Desk
How to stop unwanted time-outs
Admin
Desks
Applets
Applets Overview
Advanced Financials Applets
Setting up Advanced Financials Applets
Advanced HR Applets
Clear Review Applets
Contract Management Applets
Countdown Applet
Desk Notes Applet
iFrame Applet
My Link/Links Applet
RSS Feed Applet
Ideas Applets
Tasks
Contents
- All topics
- MyWorkplace
- Helpful how-to guides
- How to stop unwanted time-outs
How to stop unwanted time-outs
Browsers like Chrome and Edge have changed their settings recently to introduce sleeping tabs.
These settings put tabs "to sleep" when you haven't used them for a period of time and reloads the application when you go back to the tab, which causes the need for reauthentication. You might notice this where tabs you haven't used in a while appear faded.
This makes your computer run more efficiently, but can be frustrating when you keep getting signed out of applications and have to log in again!
You can update your browser settings to prevent this from happening with your OneAdvanced applications, making sure your browser setup works best for you and doesn't interrupt your workflow.
Edge
Go to Settings, then System and performance. Scroll down to Optimise Performance.
Check if the Save resources with sleeping tabs option is turned on.
You can add your OneAdvanced URLs where it says Never put these sites to sleep. You can see MyWorkplace has been added in the screenshot below.

Chrome
Go to Settings, then Performance. Check if Memory saver is turned on.
If you'd like to keep using Memory saver, you can add your OneAdvanced URLs where it says Always keep these sites active.
You can add your OneAdvanced URLs where it says Always keep these sites active. You can see MyWorkplace has been added in the screenshot below.
