There are 3 types of users in MyWorkplace. See below for how to assign permissions to other users in your organisation.
MyWorkplace user
Standard MyWorkplace permissions:
View and interact with feature, group, and shared desks
Create private and public desks and add applets
Share their own desks with other users
Create new tasks, assign tasks to others, and clear their own tasks
MyWorkplace User administrator
Standard permissions, and also:
Create, edit, and delete users
Manage user settings
Add and remove access to Groups
Reset password and MFA
Remove paired accounts
Monitor sessions and log users out remotely
Create, edit, and delete groups
Create, edit and delete group desks
Hide or show feature desks
MyWorkplace Customer administrator
Standard and user administrator permissions, and also:
Manage organisation settings
Set password policy
Set multi-factor authentication configuration
Create and manage Authorities, Federations and Workplaces
Assign administrator permissions to other users
How to set another user as an administrator
You will need to be a Customer Admin to follow these steps
Head to Apps on your left menu, select Users and then Users again.
Search for the person and select Edit on the right hand side.
Toggle on the MFA Required option under Account actions
Update the user by pressing Update user in the top right hand corner
Edit the user again, by selecting Edit on the right hand side
Go to the Permissions tab. Toggle either the User administrator or Customer administrator option to onYou should see a pop-up to say the changes have saved. You can then navigate to a different screen, you don't need to click on Update user
Updated
by Katy Harrison
