Admins
Federated authentication
Connect Advanced Single Sign-On to your identity provider so your users can use one set of credentials for all their applications.
Configuring multi-factor authentication (MFA)
Learn about how MFA works for your Advanced software, and how to turn it on for your organisation.
Identity and MFA FAQs for admins
Find answers to commonly asked questions relating to managing Advanced SSO and multi-factor authentication for your organisation.
Password policy
See the default password policies for Advanced Single Sign-On users.
Resetting passwords
Steps for how to reset a user's password.
User roles and permissions
Read about the types of users in MyWorkplace and their related permissions.
Creating and managing users
Steps on how to create and manage either a single user or multiple users in MyWorkplace
Onboarding new users with welcome emails
Welcome emails can be used to notify your users that their account has been set up. The email will provide a link for them to create a password so that they can login to your system.
Adding custom content to welcome emails
Customer Admins now have the ability to add custom content to the welcome email sent to new users. This allows you to personalise the email while retaining the system’s default message. How It Works.…
Creating and managing custom scopes
Customer Admins can now create custom scopes and assign them to API clients. Scopes help define what level of access an application (API client) has when requesting tokens. By using custom scopes, yo…
Add Login URLs to your Organisation
At Organisation level, Login URLs can be specified on the Organisation details page, so that users can be directed to this URL by default. Admins can also specify Login URL s depending on the user an…
MFA - mandatory for Admins
New security measures being introduced to Advanced SSO.
Unlock user account
This document outlines the steps to unlock a user account after it becomes locked. If a user account is locked due to exceeding the allowed number of failed login attempts, the user account gets lock…
Setting up a SAML Client
Introduction. The SAML Client feature allows organisation to integrate with third-party applications using SAML (Security Assertion Markup Language) for secure single sign-on (SSO). How can I access…
