Admins
Federated authentication
Connect Advanced Single Sign-On to your identity provider so your users can use one set of credentials for all their applications.
Configuring multi-factor authentication (MFA)
Learn about how MFA works for your Advanced software, and how to turn it on for your organisation.
Identity and MFA FAQs for admins
Find answers to commonly asked questions relating to managing Advanced SSO and multi-factor authentication for your organisation.
Password policy
See the default password policies for Advanced Single Sign-On users.
Resetting passwords
Steps for how to reset a user's password.
User roles and permissions
Read about the types of users in MyWorkplace and their related permissions.
Creating and managing users
Steps on how to create and manage either a single user or multiple users in MyWorkplace
Onboarding new users with welcome emails
Welcome emails can be used to notify your users that their account has been set up. The email will provide a link for them to create a password so that they can login to your system.
Add Login URLs to your Organisation
At Organisation level, Login URLs can be specified on the Organisation details page, so that users can be directed to this URL by default. Admins can also specify Login URL s depending on the user an…
MFA - mandatory for Admins
New security measures being introduced to Advanced SSO.
Unlock user account
This document outlines the steps to unlock a user account after it becomes locked. If a user account is locked due to exceeding the allowed number of failed login attempts, the user account gets lock…
