Single Sign-on (OneAdvanced SSO, previously known as Advanced SSO or ASSO) simplifies access management across multiple applications by allowing you to use a single set of credentials for secure authentication.
Multi-factor authentication (MFA) enhances this process by requiring more than just a password to access software applications. This additional layer of security, which may include a code from an authenticator app or a message to your phone, significantly increases protection and helps prevent unauthorised access, particularly if a password is compromised. You're likely familiar with MFA from everyday activities such as online banking, making online purchases, or using various apps.
You can read more about the benefits of single sign-on, and the importance of MFA.
Here are the screens that you will see when logging into OneAdvanced applications that uses Identity and you are asked to setup an authenticator app for MFA.
Logging in for the first time with Identity and MFA
If you're logging in to an OneAdvanced application for the first time, or if your account has been migrated to use Identity, you will get these steps on your first login.
If you have logged in using OneAdvanced SSO before but are setting up MFA for the first time, you will not need to set a password as you will already have a password for your account. You can skip ahead to Setting up MFA. This is relevant for existing users of HR or Financials.
Setting your password
When first logging on, you will be asked to enter your email address.
If you have access to more than one organisation, you will see this screen to select an organisation. If you only have one organisation, you will not see this screen and will skip straight to screen 3.
Select 'Reset password?' under the log in button in order to set a password for your account.
You will need to enter your username or email address.
An email will be sent to your email address with a link to Create your password.You will receive an email that looks like this, but will include your organisation's name.
Setting up MFA
Click on 'Change password' in the email, you will be asked to set up Multi-Factor Authentication (MFA) using an authenticator app on your phone. We recommend the Microsoft Authenticator app here but you are free to use any authenticator app, including the Google Authenticator. Your organisation might have a preferred app for you to use. You can find these by searching 'authenticator' in your phone's app store. Follow the instructions on the screen to configure your MFA app. You will need to be able to scan the QR code.
If you cannot scan the QR code, you can select 'Unable to scan?'. You will be taken to a manual setup screen with the details to enter into the authenticator app.For the Microsoft Authenticator app shown here, you choose the Account name (you could use OneAdvanced for example) and the Secret key is the 32 character code given on the login screen.
Once QR code is verified and MFA is configured and you will be brought back on the update password screen, you will need to enter a new password. Once password is saved, you will be notified with a success message 'Your account has been updated'When you have set a new password, you will receive a confirmation email.If you receive this email and you haven't set a new password, make sure to contact your system administrator.
Once you have set up the app, you will be asked for a verification code to login
Once you have entered the verification code correctly, you will be logged into the software.
Subsequent logins
When you login in the future, you will only have two steps.
You will be asked for your username or email address and password.
You will be asked to enter a verification code from the authenticator app you set up.
That's it! If you're unsure of anything or have any problems logging in, you can check our FAQs or contact your system administrator for help.
