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Accessing Intelligent Chat Agents

Philip Cobbold Updated by Philip Cobbold

This article will show you how to access Intelligent Chat Agents.

To do this, complete the following steps:

  1. From the menu on the left of the screen, select the Agents option.
  2. If you haven't used the Agents screen before, this will initially be blank. To open the Agent Library, select the Discover Agents button.
  3. The Agent Library contains all of the Agents that are available.
  4. Agents can be opened directly from this screen, or they can be saved as favourites and will then appear on the Agents screen.
  5. To add an Agent as a favourite, select the star icon on its tile.
  6. Agents are opened by selecting their tile, either on the Agent Library or from your favourites on the Agent screen.

Watch the Process

To watch the steps described above, select the Play button below.

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Using Intelligent Chat Agents

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