Customer Experience and Support

Customer Experience and Support

Give Generative AI a go and see how it can transform your day to day.

Use it to simplify your tasks, save time, and help you focus on more important projects.

TRY OUT THESE QUESTIONS…

1. How can we phrase an empathetic response to a customer dealing with [specific issue]?

2. Provide step-by-step troubleshooting instructions for resolving [problem].

3. Draft an email template to inform customers about a planned service update or outage.

4. How can we simplify a technical guide on [specific feature] for non-technical users?

5. What queries are best suited for AI-driven responses versus human intervention?

6. Draft a professional response to apologise for delays in ticket resolution.

7. Recommend steps to streamline ticket categorisation and prioritisation processes.

8. I do not understand [term], please explain this to me.

9. Please tell me about how generative AI could support my role [job title]

How did we do?

Design UI and UX

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